Driving operational excellence, ensuring compliance, and building trust through rigorous Quality Management Systems at Sheletech Pvt. Ltd.
of Internal Auditing Training
ISO 9001:2015
Joy Biswas
Issued by ISOQAR (BD) Ltd.
Jan 5-6, 2025
ISO 9001:2015 is not just a certificate; it is the world's most recognized Quality Management System (QMS) standard. It provides the framework for consistent performance and customer satisfaction.
Accepted in over 190 countries, ISO 9001 is the universal language of trust. It signals to international partners that a company adheres to rigorous global standards.
It replaces chaos with process. By standardizing workflows, it reduces errors, minimizes waste, and ensures that quality is reproducible, not accidental.
The 2015 standard emphasizes anticipating risks before they happen. This proactive approach is crucial for business continuity and project stability.
At Sheletech Pvt. Ltd., I serve as the guardian of our quality standards. My certification allows me to manage the entire lifecycle of our ISO compliance.
I conduct rigorous internal audits to verify our system's effectiveness before external auditors arrive. This involves interviewing staff, inspecting processes, and identifying non-conformities (NCs) early.
ISO requires "documented information." I prepare and maintain the Quality Manual, Standard Operating Procedures (SOPs), and audit trails, ensuring they reflect our actual on-ground reality, not just theory.
I am the primary point of contact for external certification bodies (like ISOQAR) during Surveillance and Recertification audits. My preparation ensures Sheletech passes these strict assessments with zero major non-conformities.
Why does an Urban Planner need ISO 9001 expertise? Because cities are the ultimate complex system. Applying QMS principles to urban development creates smarter, safer, and more sustainable environments.
Urban planning involves multiple stakeholders: government, contractors, and the public. ISO 9001's "Process Approach" helps me visualize and manage these interlinked processes, ensuring that a delay in one area doesn't collapse the whole project.
ISO 9001:2015 mandates "Risk-Based Thinking." In urban planning, this translates to better disaster resilience, safer infrastructure, and foreseeing compliance issues before construction even begins.
Just as ISO requires adherence to statutory requirements, urban planning is bound by zoning laws and building codes. My auditor training makes me meticulous in ensuring every plan is not just creative, but compliant.
Cities are living organisms. The ISO principle of "Continual Improvement" (PDCA Cycle) is essential for adaptive urban planning—monitoring how spaces are used and improving them over time.
Whether for corporate ISO certification or quality-assured urban planning projects, my expertise ensures excellence is built into the foundation.